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What bkino Collects and Why It Matters to You

This privacy policy covers every piece of information we collect when you create an account, fund it via PayPal, Venmo, or Play+, and use our platform — available where state law permits.

Account data coveredPayPal, Venmo, Play+ contextState-eligible access onlyYour rights, clearly stated
bkino What bkino Collects and Why It Matters to You
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Team online

Live Chat

Start a chat session from your account dashboard to ask about data access, correction requests, or what we have on file for your profile.

Email Support

Send a written request to our support address for deletion, portability, or opt-out inquiries. We respond within the timeframe required by applicable state law.

Account Settings

Log in and go to your account settings to update your email address, marketing preferences, or communication opt-outs without contacting support.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Account Security

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which pages are visited most. You can adjust cookie preferences in your browser settings at any time.

Payment Data Security

PayPal and Venmo transactions are processed through those platforms' own encrypted channels. We store only a transaction reference ID — never your wallet password or card number.

Account Access Logs

Every login to your account is logged by device type and IP address. If we detect a login from an unrecognized device, we send a verification prompt to your registered email.

Data Retention and Deletion

Closed accounts have their data retained for the period required by applicable state law, after which personal identifiers are deleted. Submit a deletion request via email or live chat.

Common Questions About Your Privacy at bkino

These are the questions we hear most often about data, account records, and your rights. If yours isn't here, reach out through live chat or email and we'll walk you through it directly.

We collect your name, email, date of birth, and identity verification documents required by state law. Device identifiers and IP addresses are also logged each session for security purposes.

No. PayPal and Venmo transactions process through those platforms' own systems. We only retain a transaction reference ID to match the deposit or withdrawal to your account record.

Yes. Submit a data access request via email or live chat. We'll compile what's on file and send it to your registered email address within the timeframe applicable state law requires.

Go to your account settings and update your communication preferences, or use the unsubscribe link in any marketing email we send. The change takes effect within one business day.

We share data only with payment processors like PayPal and Play+, and with identity verification services as required by state law. We do not sell personal data to advertisers.

We retain your account data for the period required by applicable state law after closure. Once that period ends, personal identifiers are deleted from active records.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.